The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
The Free Domestic Shipping Offer is based on your cart total. To receive Free Shipping, your cart total (after all discounts) must be $50 or more. Unfortunately, there are times when items would have free shipping at their regular price, but once the sale price is applied they are no longer eligible. The Etsy system does not correct the Free Shipping Ad based on the discounted price.
When you receive Free Shipping, WE RESERVE THE RIGHT to ship all items in a manner that your purchase qualifies for and in keeping with good business practices, regardless if you have been offered or selected Priority by Etsy. Etsy shipping is not always accurate on weights and sizes when items of different postal requirements are taken into consideration.
We purchase tracking on ALL items. It is important to understand most items are sent USPS First Class with a stiffener, this requires package rates. Please be aware that First Class shipping usually does NOT include insurance, so if your package is damaged or lost, you have no recourse with the post office.
If your item is sent USPS Priority Mail and your package is damaged or lost, we can assist in filing a claim with the post office for compensation.
If a package is scanned delivered by the post office but NOT received by you, it does become your responsibility to contact the post office to try to locate or find out what happened to the package. We cannot be accountable once the package was delivered to and scanned by the post office.
As much as we would like to offer this, none of our patterns are available for purchase as a PDF. The designers of our patterns have retained the copyrights for their work. All of our patterns are physical patterns which will be shipped to you via USPS.
If you are looking for a PDF pattern, we highly recommend reaching out to the pattern designer.
We do offer shipping to Canada, however we do not offer shipping to any other countries outside of the United States. This is due significant changes in shipping requirements, heavy shipping losses, and extended ship times due to labor shortages. We can no longer justify or sustain shipping outside of the US and Canada.
To our Canadian buyers, please note that shipping times are significantly longer than domestic shipments due to customs. Shipping times have been extremely variable due to labor shortages on both sides of the border.
Yes. We do our best to combine separate orders occurring on the same day and ship orders at the lowest rate possible based on the size and weight. Any shipping overage of $1 or more will be refunded to the payment account.
Please note: our patterns are sent via USPS and ship at package rates NOT letter rates. This is due to a larger envelope size and a stiffener we place with our patterns, which makes them more rigid to protect them from being bent or damaged by the postal service machinery,
We do NOT offer adjustments for special promotions, including %’s off (e.g., 25%, 40%, and 50%, etc.) and $’s off for items purchased before a sale. We offer various sales over the week and on the weekends, so be sure to favorite our shop to keep up to date on our most recent sales and items.
Our fabrics come directly from the manufacturer and are not pre-washed. If you are new to working with pre-cut fabrics, the manufactures recommend that they not be washed until your whole project is complete. If you want/need to be able to pre-wash the fabric, we would recommend yardage for your project.
No matter what type fabric you get, you cannot assume that anything is colorfast and will not run or bleed. This can be a nightmare when you have spent a lot of money for beautiful fabric, only to have your project or quilt ruined because of bleeding issues. In order to make many dark colors vibrant, manufacturers have to use a lot of dye. The more dye, the greater the propensity the fabric has to bleed. If you have questions about the colorfastness of a fabric, please test it first. You may have to pre-treat the fabric to better "set" the dye. Even then, it may not be enough and you may have to re-think your project and the fabrics you use. Either way, we will not be responsible for its colorfastness, nor will we replace your fabrics
All of our items are new directly from the distributor or designer. We do our best to ensure that items arrive to you in the best condition possible but cannot guarantee that the shipper will handle them with the care that we ourselves would take.
Once a package is scanned delivered by the post office, but you have not received it, it becomes your responsibility to contact your LOCAL Post Office to try to locate or find out what happened to the package.
As we are a small business, we will not reimburse or replace for items that are lost or stolen after they show as delivered.